National Clinician Consultation Center

University of California, San Francisco
Department of Family and Community Medicine
Zuckerberg San Francisco General Hospital, 1001 Potrero Avenue,Building 20, Ward 2203
San Francisco, CA 94110

phone: (415) 206-5792
fax: (415) 476-3454

NCCC Online

HIV Management Service (Warmline): 800-933-3413

Monday-Friday, 8am-8pm EST. For questions about HIV/AIDS, including antiretroviral therapy, HIV clinical manifestations, laboratory evaluation, etc.

Post-Exposure Prophylaxis Hotline (PEPline): 888-HIV-4911 (888-448-4911)

For questions about occupational exposures (eg, needle sticks, splashes) to HIV and other bloodborne pathogens. Consultation is available from 9:00 AM until 9:00 PM ET, seven days a week.

Perinatal HIV Consultation and Referral Services (Perinatal HIV Hotline): 888-HIV-8765 (888-448-8765)

For questions about the care of HIV-infected pregnant women as well as indications and interpretations of rapid and standard HIV tests.

Pre-Exposure Prophylaxis Service (PrEPline): 855-HIV-PrEP (855-448-7737)

For questions about the appropriateness, administration, and laboratory and follow-up procedures of pre-exposure prophylaxis as a prevention tool.

electronic Clinician Consultation Service (e-CCS Online Consultation)

For submission of questions about HIV management and case-tracking online. Register at

Clinical Substance Use Consultation (Substance Use Warmline): 855-300-3595

The CCC offers free and confidential peer-to-peer telephone consultation focusing on substance use evaluation and management for primary care clinicians through the Substance Use Warmline at (855) 300-3595. Consultation is available Monday through Friday, between 10 a.m. and 6 p.m EST, from addiction medicine-certified physicians, clinical pharmacists, and nurses with special expertise in pharmacotherapy options for opioid use. Voicemail is available 24-hours a day.

Hepatitis C Consultation Service (Warmline): 844-437-4636 or 844-(HEP-INFO)

Monday-Friday, 9am-5pm EST. Call us for clinician-to-clinician advice on hepatitis C mono-infection management from testing to initiating treatment to managing advanced disease.

The National Clinician Consultation Center provides health care providers with a national resource to obtain timely and appropriate responses to clinical questions related to treatment of persons with HIV infection and/or possible health care worker exposure to HIV and other blood-borne pathogens.

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