National Clinician Consultation Center

University of California, San Francisco

Department of Family and Community Medicine
Zuckerberg San Francisco General Hospital, 1001 Potrero Avenue, Building 20, Ward 2203
San Francisco, CA 94110
United States


The National Clinician Consultation Center (NCCC) is a unique teleconsultation resource that provides health care providers of all experience levels with timely and evidenced-informed responses to clinical questions related to prevention, screening and management of HIV and viral hepatitis C (HCV) as well as substance use disorders.

HIV Management Service (Warmline): 800-933-3413

For questions about HIV/AIDS, including antiretroviral therapy, HIV clinical manifestations, and laboratory evaluation.

Perinatal HIV Consultation and Referral Services (Perinatal HIV Hotline): 888-HIV-8765 (888-448-8765)

For questions about the care of HIV-infected pregnant women as well as indications and interpretations of rapid and standard HIV tests. Available 24 hours/day, 7 days/week.

Pre-Exposure Prophylaxis Service (PrEPline): 855-HIV-PrEP (855-448-7737)

For questions about the initiation and management of HIV pre-exposure prophylaxis.

Substance Use Management (Substance Use Warmline): 855-300-3595

For questions about substance use evaluation and management, especially medication options for substance use disorder treatment.

Hepatitis C Management: 844-437-4636 or 844-(HEP-INFO)

For questions about screening/testing, evaluation, and treatment of hepatitis C. 

Post-Exposure Prophylaxis Hotline (PEPline): 888-HIV-4911 (888-448-4911)

For questions about the initiation and management of occupational or non-occupational post-exposure prophylaxis for HIV and other bloodborne pathogens.

If you are trying to reach us regarding an occupational PEP question outside of standard operating hours, please check out our PEP Quick Guide for Occupational Exposures.  

Online Case Submission (e-CCS Online Consultation)

For electronic submission of HIV, HCV, PrEP and/or substance use consultation requests, please visit our website for the specific consultation type you seek,

Principal Investigator
Phone: (415) 206-2835
Fax: (415) 476-3454
Senior Program Advisor/Founding Director
Phone: (415) 206-5792
Fax: (415) 476-3454
Program Director
Phone: (415) 206-8696
Fax: (415) 476-3454
Program Assistant